Returns & Exchanges

We want you to love your OZMA pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items in original condition. Please note that final sale items are ineligible for return or credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship Your Return

Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.

4

Receive Your Refund

After our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing